shopify making faq page

How to Make a FAQ Page in Shopify?

As a Shopify store owner, you must provide your customers with clear and concise information about your products and policies. This article will guide you through making an FAQ page in Shopify using EasySlide Accordion tabs & FAQ app. By the end of this article, you’ll have an interactive, professional-looking FAQ page with accordion tabs.

Why do you need an FAQ page?

An FAQ page serves as a one-stop shop for customers to find answers to common questions about your store, products, and policies. This not only saves time for your customers but also helps reduce the workload of your customer support team. Furthermore, an informative FAQ page can boost your site’s SEO, as it can naturally include keywords that potential customers may search for.

What to include in your Shopify FAQ page?

Your Shopify FAQ page should cover essential topics, such as:

  • Shipping and delivery information
  • Payment methods and security
  • Return and refund policies
  • Product care instructions
  • Sizing guides and product specifications
  • Privacy policies and data usage

Remember to keep your answers concise and easy to understand. Organizing this information using accordion tabs will make your FAQ page more visually appealing and user-friendly. You can check out the “EasySlide – Accordions & FAQ” Shopify application in more detail at the link.

Step-by-Step Guide

Step 1: Create a new page

To create a new page in Shopify, follow these steps:

  1. Log in to your Shopify admin panel.
  2. Go to Online Store > Pages.
  3. Click “Add page” to create a new page.

Step 2: Choose a template

While editing the FAQ page, choose FAQ_EasyAccordion from the “Theme template” section.

Step 3: Add content to your FAQ page

Using the EasySlide app, add questions and answers to your FAQ page. The app will automatically transform the content into accordion tabs.

Here are some tips for creating effective FAQ content:

  1. Use clear and concise language.
  2. Organize questions into categories for more straightforward navigation.
  3. Keep your answers as brief as possible while still providing helpful information.
  4. Update your FAQ page regularly to ensure it remains relevant and accurate.

Step 4: Customize your FAQ page

The EasySlide app allows you to customize the look and feel of your accordion tabs, ensuring they blend seamlessly with your store’s design. You can add functional panels for reviews, size guides, and other third-party app integrations.

Ensure your FAQ page is fully WCAG 2.0 / Section 508 compliant, as EasySlide’s accordion widgets are designed to meet these accessibility standards.


Creating an FAQ page in Shopify is simple with the EasySlide Accordion tabs & FAQ app. By following these steps, you’ll have a professional-looking, user-friendly FAQ page that provides valuable information to your customers while also improving your site’s SEO.