VoIP is a technology that allows a user to make phone calls over the internet. Whether you’re new to VoIP or have been using it for years, it’s always important to stay up-to-date on its effectiveness. For this reason, we’ve created a comprehensive VoIP business review to enlighten you about VoIP services.
In this review, we’ll take a look at the pros and cons of VoIP for business so you can make the best decisions for your company. Here’s everything you need to know.
What is VoIP and How does it Work for Businesses
VoIP is short for Voice over Internet Protocol. VoIP technology converts voice signals into digital data packets and transmits them over the internet. VoIP has been around for a while and is used in many different scenarios. It can be used to make phone calls as if you were using a regular landline or mobile phone. VoIP can also be used to send messages over the internet on social media platforms and some internet-based communication channels.
It can be used to send faxes, make conference calls, and connect with remote clients and employees without the need for an expensive VPN connection. Furthermore, VoIP can be integrated with other business software, such as CRMs through APIs; it provides high-quality audio and video conferencing features that are easy to use.
Pros of Using VoIP Systems for Business
Adopting VoIP for your business can bring several advantages, such as;
- Cost Savings
With VoIP, you can save a great deal of money on your phone bill. You’ll pay a flat fee per month rather than having to pay per minute of each call. Depending on your usage, you could save hundreds of dollars each month.
- Mobility
VoIP systems are designed to work with mobile devices. This means employees can access their work phones wherever they are and make and receive calls. This is especially useful for remote teams and international offices who need to stay in contact with each other.
- More Features
VoIP systems come with a lot of features that landlines can’t provide. This includes voicemail, caller ID, caller waiting, call forwarding, call blocking, automated attendant, and more. You also get a host of other features, such as conference calling, on-hold music, and video calling.
- Easier Installation
Installing a VoIP phone system is a lot easier than installing a landline. Setting up a VoIP system requires minimal hardware and software. And once the system is installed, you don’t have to worry about maintenance. Even if you have to maintain the system, the IT staff of your company can handle it.
- Security
VoIP systems are much more secure than traditional landlines. All of the data is encrypted and stored on a server, making it inaccessible to hackers and other malicious threats.
- Scalability
The beauty of VoIP systems is their scalability. If you want to add more phones, you can easily do so. This makes it easy to accommodate more employees or add more locations to your business.
Cons of Using VoIP Systems for Business
- Dependent on Internet Connection
VoIP systems are dependent on internet connections. In other words, you can only get the best out of a VoIP system if there’s a strong internet connection. If the internet connection in your region is poor and unreliable, your VoIP system won’t function as much as it normally would. In general, to get VoIP functional, each linked device must have a minimum of 90 kbps to 156 kbps upload speeds. Hence, it’s important to measure the bandwidth of your connection before you proceed with the installation of the VoIP system.
- Latency and Jitter
Latency and jitter are other issues that affect internet connection. Latency is the time it takes for a data packet to travel from one point to another. Jitter is the variation in latency from one packet to the next. If the internet connection of your VoIP faces latency and jitter, the message being transmitted will be affected. It could cause improper interpretation of the sent message or delay in message transmission.
As you can see, the pros of the VoIP system for businesses outnumber the cons. The cost savings alone make it worth considering, but the added features and security make it an even better choice. So if your business is still using a traditional landline, it may be time to make the switch to VoIP. You can contact a reputable VoIP service provider to get started.
