Effective communication can make or break a company’s brand. When customers call you for complaints and questions, it is utterly important that you are able to communicate with them clearly. By doing so, you can resolve their problems most...
A leader is commonly perceived as someone who knows all about a business and how to run it. But, being an effective one means a whole lot more. So, what does it take to be a leader? They say that leaders are born and that they possess the qualities...
Leaders are crucial to the success not just to their teams, but to the company as a whole. Amazon’s success is not new to us, but we wonder how this company is so successful today. Employees indeed are the heart of every company as without them, the...
What Is Customer Value? Customer value is the idea of the value of a service or product to a customer in contrast to the alternatives. The value or worth signifies whether the customer believes that they were given the proper services or benefits...