If it is your intention to stay in a top hotel in Singapore sometime this year then there are some things that you should expect when you stay there. Clearly, you want to be comfortable but you also want to be able to experience some luxury because you work hard for a living and it seems only fair that you should reward yourself now and again. The good news is that hotels have improved over the years and they have learned exactly what it is that their guests expect from them.
It is their job to create the right first impression with their hotel guests so that they come back again for more. Even though there are Singapore accommodation deals right at this very moment, you should still expect a lot even though you may be paying less because of the great deals that are on offer. With that in mind, the following are some of the top things that all guests should expect from their hotel stay.
- They expect cleanliness – This is usually at the very top of the list of what guests want when they stay in any hotel and so this shouldn’t be able to run your finger along the top of the furniture and fine dust and dirt. More importantly, the bathroom needs to be exceptionally clean so that guests can be assured of a very comfortable stay. If you find yourself in a room that you are not happy with, never be afraid to ask to change rooms and if necessary even hotels.
- They expect comfort – The room should not be so small as the guests can move around easily and the mattress needs to be firm you comfortable and there must be fresh sheets and fresh pillowcases. Guests should be able to control the temperature of the room by themselves when it comes to heat and air conditioning and if you expect daily housekeeping services if they are staying there for longer.
- They expect a personalised experience – Every guest want you special as an individual and so it is up to these luxury hotels to make sure that they are treated like the number one guest that they are. Some of the top end establishments will even provide guests with personalised stationery that actually has the name on it. This is really pushing the boat out when it comes to providing exceptional service and guests will reward these particular hotels with their repeated business.
- They expect helpful staff members – The people who work in these establishments are incredibly important because guests will be as the whole hotel experience on how they are treated by them. They expect hotel employees to be professional at all times as well as being helpful when they can. Every guest wants to feel welcome and it seems only fair that they should be.
These are just four things that guests expect when they stay in a top-class hotel and there are many others.
